Conference seeks to better cross-border e-commerce skill for export firms

Hanoi will continue to coordinate with the Ministry of Industry and Trade’s Vietnam E-commerce and Digital Economy Agency (iDEA), Amazon Global Selling Vietnam, and relevant units to support and train businesses in skills on cross-border e-commerce, according to Vice Director of Hanoi Center for Investment, Trade and Tourism Promotion (HPA) Nguyen Thi Mai Anh.
Illustrative image (Photo: VNA)
Illustrative image (Photo: VNA)

Speaking at a conference held by HPA in Hanoi on October 6, Anh said the move aims to better the promotion of products on cross-border e-commerce platforms for Vietnamese exporters, especially small- and medium-sized enterprises.

According to the iDEA, the world's global e-commerce market is forecast to record strong growths, with an expected revenue of over 7.38 trillion USD by 2025.

Last year, Vietnam's e-retail e-commerce revenue rose by 16%, reaching 13.7 billion USD. The country’s B2C retail e-commerce revenue was estimated to account for 6.5% of the total retail sales of consumer goods and services nationwide.

Vietnam’s e-commerce is predicted to averagely surge 25% per year in the 2022-2025 period, hitting 35 billion USD in 2025 and marking up 10% of the total revenue from retail sales of goods and services nationwide.

According to Amazon Global Selling, B2C e-commerce exports in Vietnam are expected to reach an estimated 75.4 trillion VND (3.15 billion USD) in 2022, and 256.1 trillion VND in the next five years.

Mac Quoc Anh, Vice Chairman of the Hanoi Association of Small and Medium Enterprises (Hanoisme), said cross-border e-commerce not only creates opportunities for businesses to increase sales, but also helps them develop flexible business models, reduce costs, and optimise resources to access global supply chains.

Participants said businesses need to be fully equipped with skills in international trade and e-commerce skill in order to meet the needs of the market, and avoid risks in transaction and payment.

They also pointed out difficulties facing Vietnamese businesses in registering to become a partner of international e-commerce platforms, saying that products offered on e-commerce platforms must meet strict requirements on origin and quality, and food safety and hygiene.

- The Hanoi Promotion Agency (HPA) is a public non-business unit directly under the Hanoi People's Committee, with the function of proposing and organising the implementation of programmes and plans to promote investment, trade, tourism, agriculture and external services of Hanoi City, and synthesising recommendations and coordinating with relevant agencies to propose that the city’s People's Committee issue policies to attract investment, trade, tourism and agriculture. At the same time, the HPA has the role of supporting, consulting and providing services for domestic and foreign enterprises, organisations and individuals to find investment, production, business and service opportunities in Hanoi and other provinces and cities in Vietnam and abroad. Implementing Programme No. 313/CTr-UBND (dated December 28, 2021) of the Hanoi Municipal People's Committee on Investment, Trade, and Tourism Promotion Programme of Hanoi City in 2022, and Plan No. 261/KH-People's Committee (dated November 19, 2021) of the Hanoi Municipal People's Committee on organising regional linkage activities and supporting the promotion and connection of goods supply and demand between Hanoi and other provinces and cities in the field of industry and trade in 2022, the Hanoi Promotion Agency and the Departments of Industry and Trade, the Department of Agriculture and Rural Development have implemented many trade promotion programmes in order to connect trade and trade exchange between Hanoi City and other provinces and cities in the country.

- The Trade Remedies Authority of Vietnam is an organisation under the Ministry of Industry and Trade, that performs the function of advising and assisting the Minister of Industry and Trade in state management and law enforcement in the field of anti-dumping, anti-subsidy and safeguarding as well as organising and managing public service activities in the field and scope of management of the Trade Remedies Authority of Vietnam in accordance with law and decentralised and authorised by the Minister.

- Hanoi Small and Medium-sized Enterprises Association (HANOISME) is a socio-professional organisation of small and medium-sized enterprises of all socio-economic sectors currently operating legally in Hanoi City. The association aims to gather and unite such enterprises to help each other build the strength of small and medium-sized business community in the city. The association acts as a bridge for economic cooperation between member enterprises of all economic sectors, with the aim to improve the business ability and competitiveness of enterprises in the integrated and developed economy, in which members are both owners and customers of the Association. At the same time, each member is a customer, partner and strategic investor of each other, contributing to the achievement of the goal of "A rich people, a strong country, and a democratic, equitable and civilized society".