PM urges for acceleration of e-government development

NDO – Prime Minister Nguyen Xuan Phuc chaired a teleconference on e-government development on July 23, in which he required to not allow financial difficulties and obstacles in connecting and sharing data to halt e-government development.

Prime Minister Nguyen Xuan Phuc speaks at the teleconference, discussing measures to promote e-government. (Photo: NDO/Tran Hai)
Prime Minister Nguyen Xuan Phuc speaks at the teleconference, discussing measures to promote e-government. (Photo: NDO/Tran Hai)

Speaking at the event with the steering committees for e-government at the relevant ministries, agencies and localities, PM Phuc said that positive changes have been seen in the construction of the e-government towards the digital government and the digital economy.

However, PM Phuc, who is Chairman of the National Committee on e-Government, also pointed out the limitations during the session, including online public services which have increased but still have limited utilisation rate and efficiency, while the progress in building a national database is still slow, especially for population data. Various software and IT platforms used in e-government also lead to a lack of compatibility and communication. E-portals and electronic one-stop information system in some localities have not yet secured their function, while the budget allocation for the construction of e-government is still difficult.

From the above analysis, the PM stated his vision in the construction of e-government, towards the digital government and the digital economy. He said that the development of e-government is to solve four relationships, including two external relations (Government with people and Government and business) and two internal ones (relations among government agencies and between the Government and civil servants).

The goal of e-government is to provide digital-based public information and services to people at anytime and anywhere, while helping strengthen publicity, transparency and anti-corruption, as well as enhancing people's participation in the decision-making process of the Government.

The e-government must put people at the centre and consider their convenience and satisfaction as the top priority, ensuring no one is left behind, he said, adding that public services on digital platforms must be convenient.

The cabinet leader assigned the Ministry of Information and Communications (MIC) to preside over the proposal of joint platforms of e-government and investment plans to submit to the PM for approval. Attention should be paid to redesigning the public service delivery processes before sending them online, with a focus on essential public services for people and businesses, he stated.

PM Phuc also asked the relevant authorities to focus on building and soon putting into operation the national public service portal by this November. The MIC was also assigned to take the lead in coordinating with the Government Office and the working group under the National Committee on e-Government to annually assess risks and propose solutions to mitigate further risks in the implementation process.