Passengers advised to check in two hours before domestic flights

Thursday, 2017-07-13 11:44:14
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NDO/VNA - National carrier Vietnam Airlines has asked all its passengers to proceed to check-in two hours before the departure time of their domestic flights at the Hanoi-based Noi Bai International Airport.

The airline sent out instructions after upgrade work began at the airport’s Terminal 1 (which serves domestic flights) on July 11. The carrier is concerned that the ongoing work might delay passengers.

Additionally, data from the carrier shows that in the first 10 days of this month, around 6,000 passengers presented themselves at boarding gates later than permitted for a wide range of reasons. The rise in the number of people travelling this summer was said to be one of the reasons, the carrier said.

The airline is also encouraging people to check-in online so as to avoid long queues and waiting times, especially when the airport is overcrowded due to high amounts of travellers.

The airport upgrade work is scheduled to run for eight months, until March 2018.

Terminal 1 became operational in 2001, and its passenger traffic capacity is six million per year. Once the terminal is upgraded, it will be able to serve 15 million passengers per year.