In his remarks, Deputy Minister Do Thang Hai noted that the domestic e-commerce market has witnessed the formation of a secondary service supply system, referring to technology platform services in support of e-commerce transactions, marketing services, online marketing communications and delivery services.
The official pointed to obstacles to e-commerce in Vietnam relating to ensuring traceability of goods, safety and security of personal information, and the logistics infrastructure.
To remove them, he suggested that Online Friday, a big online shopping programme in the year, be promoted to achieve the targets of developing the e-commerce market sustainably, and further protecting the rights and interests of consumers and other insiders.
He also said experts should work on orientations for the sustainable development of Vietnam’s e-commerce in the time ahead, and the State and businesses raise digital technology solutions to boost the e-commerce ecosystem.
At the conference, management agencies, e-commerce platforms, payment intermediaries, and banks committed to joining the digital ecosystem, protecting the rights of consumers and others engaging in e-commerce transactions.
Within the framework of the conference, there was a seminar on digital ecosystem solutions to enhance the protection of consumers and others in e-commerce transactions in Vietnam.
