ACV welcomes 94 millionth air passenger

The Airports Corporation of Vietnam (ACV) held a ceremony in Noi Bai international airport in Hanoi, on December 27, to welcome its 94 millionth passenger aboard the 800,000th flight operated by the Vietnam Air Traffic Management Corporation (VATM) in 2017.

ACV welcomes 94 millionth air passenger
ACV welcomes 94 millionth air passenger

The lucky passenger was Nguyen Van Huynh who took a flight from Ho Chi Minh City to Hanoi.

The event also welcomed Nguyen Thanh Son, the 1,500,000th Golden Lotus member of the national flag carrier Vietnam Airlines.

Addressing the event, General Director of the Civil Aviation Authority of Vietnam (CAAV) Dinh Viet Thang said that the achievements gained by the airline sector contribute to welcoming 13 million foreign passengers to Vietnam.

A representative from the ACV stated that ACV has adopted synchronous measures to improve the capacity of its operations and upgrade airports using modern technology, while ensuring absolute safety for flights in every case. Further attention will also be paid to human resources training and services quality in order to contribute further to the country’s socio-economic development.

This year, ACV served more than 94 million passengers, up 16 percent from 2016, and handled 1,338,565 tonnes of cargo, marking a 19 percent increase.

Meanwhile, VATM safely operated over 800,000 flights, up 10 percent annually, upgraded its infrastructure and used advanced technologies to increase flights and cut costs, in addition to training a contingent of high-quality staff to meet development demand.

Launched in December 1999, the Golden Lotus programme has attracted numerous passengers with special incentives such as mileage accumulation, business-class lounges and priority check-ins. It also debuted online booking in 2009, an account management application in 2013, and a hotline 1900 1800 round the clock in 2017.

Over 80 units from different sectors, such as aviation, telecommunications, finance-banking, tourism, and hotel are now partners of the Golden Lotus programme. After Vietnam Airlines joined SkyTeam in 2010, Golden Lotus members could accumulate mileage and exchange them for rewards from over 20 member airlines globally.