The independent survey portal HIHUB, designed to collect public feedback on 50 groups of public services across the capital, was officially launched on June 4.

In the final days of the lunar year of 2025, at the invitation of Tran Van Vy, Secretary of the Party Committee of Xuan Hung Commune (formerly Chairman of the Viet Nam Fatherland Front Committee of Xuan Truong District and Vice Chairman of the Xuan Truong District People’s Committee), a delegation of journalists returned to the former Nam Dinh Province to verify the changes after six months of shifting the local governance model from three tiers to two tiers.

Viet Nam achieved a top-tier global ranking in operational efficiency, placing 16th among 101 economies with a score of 70.44 points in the World Bank's Business Ready 2025 report released on December 30, though challenges remain in other assessment areas.

Digital transformation is becoming an important pillar in the development strategies of all nations. In Viet Nam, the goal of building a digital government has been clearly defined with people at the centre, data as the foundation, and technology as a tool.

To facilitate administrative procedures and digital transactions for foreigners residing and working in the locality, police in the central province of Khanh Hoa are actively implementing a 50-day campaign to issue level-2 digital ID accounts, following a nationwide direction from the Ministry of Public Security.

Cua Nam Ward in Ha Noi has officially introduced an AI robot at its Public Administration Centre.

The two-tier local government model, to become operational from July 1, will bring the government closer to the people and enable it to deliver better public services, Permanent Deputy Prime Minister Nguyen Hoa Binh told the press on the thresholds of this historic milestone.

Prime Minister Pham Minh Chinh has demanded the urgent upgrade and development of information systems to support streamlined, efficient, and uninterrupted public service delivery during the administrative transition, aiming to establish the National Public Service Portal as the sole centralised gateway for all digital public services starting 6pm on June 27.

From 1 July, all 63 provincial-level public service portals will be decommissioned, with online public services to be centrally operated via the National Public Service Portal. This move aims to streamline operations and enhance efficiency within the two-tier local government framework.