Digital transformation is becoming an important pillar in the development strategies of all nations. In Viet Nam, the goal of building a digital government has been clearly defined with people at the centre, data as the foundation, and technology as a tool.

To facilitate administrative procedures and digital transactions for foreigners residing and working in the locality, police in the central province of Khanh Hoa are actively implementing a 50-day campaign to issue level-2 digital ID accounts, following a nationwide direction from the Ministry of Public Security.

Cua Nam Ward in Ha Noi has officially introduced an AI robot at its Public Administration Centre.

The two-tier local government model, to become operational from July 1, will bring the government closer to the people and enable it to deliver better public services, Permanent Deputy Prime Minister Nguyen Hoa Binh told the press on the thresholds of this historic milestone.

Prime Minister Pham Minh Chinh has demanded the urgent upgrade and development of information systems to support streamlined, efficient, and uninterrupted public service delivery during the administrative transition, aiming to establish the National Public Service Portal as the sole centralised gateway for all digital public services starting 6pm on June 27.

From 1 July, all 63 provincial-level public service portals will be decommissioned, with online public services to be centrally operated via the National Public Service Portal. This move aims to streamline operations and enhance efficiency within the two-tier local government framework.