By leveraging the National Population Database and the VNeID electronic identification application, the Ministry of Public Security has completed the development of the “voting in another location” function on VNeID. It also issued guidelines on the process for granting electronic certificates to voters wishing to cast their ballots outside their place of permanent or temporary residence.
This process is of particular importance to millions of voters who are living, studying, and working away from their registered place of residence, such as students and workers in industrial parks and export processing zones. Instead of having to return to their registered locality to complete procedures, voters can submit requests, track progress, and receive certificates for changing their voting location via digital platforms, saving time and reducing travel costs while also reducing administrative pressure at the grassroots level.
A representative of the Police Department of Administrative Management and Social Order said that this not only demonstrates flexibility and a people-centred approach but also affirms the Ministry of Public Security’s determination to place citizens at the centre of its services.
According to statistics, more than 200,000 requests for certificates have been submitted by voters wishing to vote in a different location via VNeID.
For the first time in an election, tens of millions of voters were able to easily look up polling locations, access candidate information, or register changes to their voting location with just a few steps on a smartphone. This experience was made possible through the “National Assembly Election” function developed and integrated into the VNeID application by the Ministry of Public Security.
This represents a strategic step in realising the national digital transformation agenda, bringing important socio-political activities closer to the people. The Ministry of Public Security also worked closely with the National Assembly Office and relevant ministries and sectors to synchronise data from the National Population Database — regarded as a “gold mine” of national data — to serve the compilation of voter lists. As a result, the review and allocation of voters to polling stations on the software system achieved high accuracy for more than 76 million voters.
These results have thoroughly addressed the shortcomings of previous manual methods such as errors, duplications, or missing information, while accelerating the printing and delivery of voter cards to local authorities.
The spirit of digital transformation has also spread widely to each locality and each election team through creative approaches by grassroots public security forces. In Khuong Dinh Ward (Ha Noi), the ward public security advised the People’s Committee to apply “Voter Management” software, using population data to monitor changes, update lists in a timely manner, integrate polling locations into digital maps, and generate QR codes for candidates’ summary profiles, thereby enabling residents to easily scan and access information.
Public security forces in Tang Nhon Phu Ward (Ho Chi Minh City) and An Khanh Ward (Ha Noi) have implemented election maps on the Google Maps platform, integrated into the SOS application, and used Zalo Official Account channels to disseminate information, allowing residents to scan QR codes to view polling locations.
The Ministry of Public Security has also paid special attention to ensuring security and safety for the election in cyberspace.
A notable example is the operation of the Cybersecurity Operations Centre by Ho Chi Minh City Public Security. With a centralised monitoring and response model and the application of modern technology, the centre is capable of tracking all network activities serving the election in real time, promptly detecting, warning of, and handling cyberattack risks, sabotage attempts, and the spread of malicious information, thereby firmly protecting cyberspace for the country’s major national event.
