Only 17% of more than 14,000 interviewed citizens said they directly experienced bribery when applying for land use rights certificates, down from 23% in 2016.
At the same time, the proportion experiencing bribery when using public district hospital services fell to 9% in 2017, from 17% a year earlier.
In all of the 63 provinces and cities, more than half saw rises in their scores concerning the control of corruption compared to 2016, with Quang Ninh, Bac Lieu, Ba Ria-Vung Tau, Lao Cai, and An Giang achieving score increases of 20% or more over the prior year.
The Provincial Governance and Public Administration Performance Index (PAPI) is designed to assess citizen’s experiences with national and local government performance in governance, public administration, and public service delivery.
Overall, Vietnamese citizens reported improvements in five of the six areas of governance and public administration that make up the PAPI index.