Effectively exploiting the national database

The national database on cadres, civil servants, and public employees plays a role in unifying and standardising personnel information throughout the entire State agency system. This provides a comprehensive view of the quantity, quality, and structure of the workforce in order to make decisions on personnel management and utilisation in a scientific and rational way.

Citizens carry out administrative procedures at the Public Administrative Service Centre - Branch No. 3 - Dong Da Ward, Ha Noi. (Photo: nhandan.vn)
Citizens carry out administrative procedures at the Public Administrative Service Centre - Branch No. 3 - Dong Da Ward, Ha Noi. (Photo: nhandan.vn)

This is also an important tool to improve transparency and fairness in personnel work, helping management agencies forecast human resource demands, build training plans, and reform salary and benefits policies appropriately. Connecting and integrating with other databases on population, insurance, finance, and others, creates a synchronised data ecosystem, serving the development of e-Government and digital government.

The implementation of the Project on building a national database on cadres, civil servants, and public employees in State agencies, under the Prime Minister's Decision from June 25, 2020, has achieved important initial results, creating a foundation for modern, transparent, and efficient public service personnel management. At the same time, practical experience also shows many difficulties and challenges that need to be overcome, such as: some agencies and units still do not fully understand the regulations and requirements, and therefore they have not disseminated and thoroughly grasped them to all individuals who are required to declare and update data, leading to incomplete data updates.

There is a need to add mandatory information fields when synchronising records with the large national database on cadres, civil servants, and public employees; Organisational structures and personnel at the merged units have undergone changes, therefore, upgrading the system and updating personnel records has not fully met the required plan.

The data system will truly become a useful tool for management, operation, and policy planning on human resources in the new era when institutions, policies, and legal frameworks are comprehensively and clearly completed. Data management directly relates to the rights, obligations, and responsibilities of civil servants, public employees, and agencies and units. Without specific regulations, it will lead to superficial data entry, irresponsibility, or overlapping management. It is necessary to build a unified data entry process nationwide and a cross-checking system to detect and correct errors in a timely manner.

Data standardisation must ensure “accuracy, completeness, cleanliness, viability, consistency, and shared use”, while also facilitating data connection, sharing, and exploitation in the future.

The current concern of civil servants and public employees is that the updating, use, and sharing of their data must be carried out according to the principles of transparency and security, especially ensuring cybersecurity and information safety to prevent the leakage of personal information or its misuse. At the same time, it is necessary to strengthen inter-sector coordination and establish a close and regular coordination mechanism between units to avoid an “each to their own” situation; there needs to be a focal agency responsible for monitoring, evaluating, and coordinating activities, ensuring that data is updated synchronously and exploited effectively.

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