In pictures: Ha Noi's first working day of two-tier local governance model

With thorough preparation and synchronous engagement from both officials and citizens, Ha Noi has laid the foundation for an effective two-tier governance system to serve the people, promising a civilised and sustainable development capital.

Nguyen Quoc Hoan, Deputy Secretary and Chairman of the People's Committee of Cua Nam Ward, said that in order to prepare for the "historic" working session, the ward had directed early preparations in terms of technique and human resources.

According to Chairman Hoan, as early as June 20, the ward began trial operations of the new public administrative service model to gain experience in using software to handle administrative procedures of organisations and citizens. Through the pilot operation, Cua Nam Ward has discussed with the software supplier to perfect the functions to ensure smooth and effective operation from July 1.

During a political meeting, Nguyen Ngoc Viet, Member of the Ha Noi Party Committee and Secretary of the Party Committee of Dong Da Ward, called on officials, civil servants, and employees to quickly stabilise their mindset, new determination, new spirit to serve the people, taking the satisfaction and happiness of the people as the measure and goal of work.

In addition, he focused on improving public service skills, approaching new things, digital transformation, and promoting the application of information technology. It is essential to consider as a mandatory task in the digital transformation era. Each cadre and civil servant must improve their qualifications, master electronic administrative software. He asks everyone to know and be able to do it.