Bounce's experts scored 60 global airlines based on criteria such as on-time flight performance, the number of cancellations/delays, quality of in-flight services, onboard meals, seating, staff service, ground support, among others.
Japan Airlines took the lead in the rankings with a score of 8.28 out of 10, followed by Singapore Airlines 7.63 and Qatar Airways 7.5.
Apart from Vietnam Airlines and the three above carriers, Korean Air, Vistara, All Nippon Airways, Ethiopian Airlines, Air India, Azul Airlines, and Emirates Airline also made them into the top 10.
Vietnam Airlines shares the 10th position with Emirates Airline, both achieving a total score of 5.16.
